About me

As a Designer, my approach is to address the heart of people’s needs, whether that’s through product development, fundamental research, or organizational practices. I'm motivated by a restless curiosity about how our actions as individuals might better align with our values, especially those values that too-often "go without saying".

I currently work at Google, where I focus on the UX of trust in personalization systems. Previously, I was Head of Design for Microsoft’s Ethics & Society team, led UX for Google’s People + AI Research initiative, architected Amazon’s unified design system for online shopping experiences, and co-founded a startup focused on eSports journalism.

UX of AI

Guidelines for Assessing and Minimizing Risks of Emotion Recognition Applications / ACII 2021

Reflecting on ethics in machine learning and AI / The Future of Now Podcast

Designing AI / Artificiality Podcast

Custom Neural Voice: Designing for human-centered policy / UX Collective

A Framework for Evaluating Social Acceptability of Spatial Computing Devices / Interactions Magazine, ACM

Foundations of assessing harm / Microsoft Azure (Inventor, uncredited author)

What does human-centered AI even mean? / Innovation for All Podcast

AI on Purpose / MLops World / YouTube

When are we going to start designing AI with purpose? / UX Collective

What introverts can teach us about better meeting design / Microsoft Design

The right to not be remembered / Medium

People + AI Guidebook / Google (Founder, uncredited author)

Human-centered AI cheat-sheet / UX Collective

A people’s Bill of Rights for personalization / UX Collective

Design is [Smart] / Google Design

The UX of AI / Google Design

Fair is not the default / TEDxSanJuanIsland / YouTube

Fair is not the default / Google Design

Human-centered machine learning / Google Design

Exploring and visualizing an open global dataset / Google Research Blog

Leadership philosophy

Theories of Control / Medium

When confidence is scarce / Medium