About me
As a Designer, my approach is to address the heart of people’s needs, whether that’s through product development, fundamental research, or organizational practices. I'm motivated by a restless curiosity about how our actions as individuals might better align with our values, especially those values that too-often "go without saying".
I currently work at Google, where I focus on the UX of trust in personalization systems. Previously, I was Head of Design for Microsoft’s Ethics & Society team, led UX for Google’s People + AI Research initiative, architected Amazon’s unified design system for online shopping experiences, and co-founded a startup focused on eSports journalism.
Essays and papers
Guidelines for Assessing and Minimizing Risks of Emotion Recognition Applications / ACII 2021
Custom Neural Voice: Designing for human-centered policy / UX Collective
A Framework for Evaluating Social Acceptability of Spatial Computing Devices / Interactions Magazine, ACM
Foundations of assessing harm / Microsoft Azure (Uncredited author)
When are we going to start designing AI with purpose? / UX Collective
What introverts can teach us about better meeting design / Microsoft Design
The right to not be remembered / Medium
When confidence is scarce / Medium
People + AI Guidebook / Google (Founder, uncredited author)
Human-centered AI cheat-sheet / UX Collective
A people’s Bill of Rights for personalization / UX Collective
The UX of AI / Google Design
Fair is not the default / Google Design
Human-centered machine learning / Google Design
Exploring and visualizing an open global dataset / Google Research Blog
Talks and interviews
Reflecting on ethics in machine learning and AI / The Future of Now Podcast
Designing AI / Artificiality Podcast
What does human-centered AI even mean? / Innovation for All Podcast
Through the lens of Google Clips / Design Week Portland
Fair is not the default / TEDxSanJuanIsland
Design is [Smart] / Google Design